PAY1EMI Consultancy Private Limited (operating via pay1emi.com) is a legally incorporated company under the Companies Act, 2013. This Privacy Policy outlines the standards followed by the Company in handling your data. All operational and legal references in this policy are directed towards the Company as a digital facilitator and financial consultancy platform for our website and associated digital services (collectively referred to as the "Platform"). We value your trust and are committed to protecting your personal information. By accessing the Platform, you acknowledge that you have read and agreed to the practices described in this policy.
We collect personal data necessary to provide our financial consultancy and loan facilitation services. This includes:
The Company processes your information for legitimate business purposes:
- To assess your preliminary eligibility for various loan products and creditworthiness.
- To facilitate and securely route loan applications between you and our authorized lending partners (RBI-registered Banks/NBFCs).
- To verify your identity and prevent fraudulent activities on the Platform.
- To communicate updates, service notifications, and required promotional disclosures.
- To ensure compliance with applicable Indian legal and regulatory requirements.
We process your personal data based on the following legal grounds:
- Your explicit consent provided digitally at the time of data collection.
- The necessity to perform consultancy and facilitation services requested by you.
- Compliance with applicable legal and statutory obligations under Indian law.
We maintain a strict "No-Sale" policy regarding your personal data. Information is shared strictly under confidentiality agreements with:
- Lending Partners: Only RBI-registered Banks and NBFCs (such as our lending partners listed on our Platform) that process your formal loan applications.
- Service Providers: Third-party tech vendors for credit analysis, customer support, and IT infrastructure operating under strict non-disclosure terms.
- Legal Obligations: Government authorities or statutory law enforcement bodies when strictly required by applicable law or judicial orders.
The Platform implements robust industry-standard safeguards to protect your data:
- Encryption: SSL (Secure Socket Layer) technology for all data transmissions.
- Access Control: Data access is strictly restricted to authorized personnel on a "need-to-know" and role-based access control (RBAC) basis.
- Audits: Regular internal security reviews and vulnerability assessments to ensure data safety.
Your personal data is retained only for as long as necessary to:
- Fulfil the specific financial consultancy purposes for which it was collected.
- Comply with statutory legal, regulatory, or audit record-keeping requirements under Indian law.
After this period, data is securely deleted, purged, or anonymized.
As a data principal under Indian law, you have the right to:
Our Platform uses cookies to enhance user experience and analyse web traffic. You can manage cookie preferences through your browser settings; however, disabling them may limit some functionalities.
For any queries, concerns, or complaints regarding your privacy, please contact our Grievance Officer:
By submitting your details on our Platform, you provide explicit digital consent to be contacted by the Company and its authorized lending partners:
- Channels: Communication via Phone Calls, SMS, WhatsApp, and Email for service-related updates, application tracking, or financial offers.
- DND Compliance: If your number is registered under the National Do Not Call (NDNC) registry, you acknowledge that by voluntarily submitting your contact details, you grant explicit permission to receive these specific service communications from us in accordance with TRAI regulations.
- Withdrawal: You may opt-out or withdraw this communication consent at any time by sending an email to info@pay1emi.com.